Privacy Policy
Last updated: April 11, 2026
1. Information We Collect
We collect information to provide better services to all our users. The types of personal information we obtain include:
- Account Information: Name, email address, and profile picture provided via Google OAuth during registration.
- Uploaded Documents: Invoices, bills, and documents you upload for data extraction.
- Financial Information: We do not store your credit card or bank details. All payment processing is securely handled by our third-party payment gateway.
2. How We Use Your Data & Documents
The primary purpose of collecting your documents is to provide our core service: AI-powered data extraction.
- Strict Transient Processing: Documents uploaded to DexSheet are processed in-memory. They are securely transmitted to industry-leading AI models, processed, and the extracted text is returned to you.
- No Long-Term Storage: We do not store the original images or PDFs of your confidential invoices permanently on our servers after the session is closed.
- Service Improvement: We log basic telemetry (e.g., file types, success/failure rates) to improve system stability and performance.
3. Third-Party Services
We utilize trusted third-party service providers to operate our platform:
- Advanced AI Providers: Used for the actual optical character recognition (OCR) and structured data extraction. Your documents are processed securely and are never used to train public AI models.
- Payment Gateways: Used to securely process top-ups and credit purchases.
4. Data Security
We work hard to protect DexSheet and our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of information we hold. We restrict access to personal information to DexSheet employees, contractors, and agents who need that information in order to process it for us, and who are subject to strict contractual confidentiality obligations.
5. Your Rights
You have the right to access, correct, or delete your personal data. You may request the deletion of your account and associated telemetry data at any time by contacting our support team.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at: support@dexsheet.com.